Frequently Asked Questions
- Sweet Multiport
What is the Sweet Multiport?
The Sweet Multiport provides additional FireWire
and USB ports, and a 5-in-1 memory card reader for G4 and G3 tower
systems. The ports are conveniently located in the drive bay under
the CD/DVD drive, giving you instant access to these ports. You
no longer have to get on your knees and blindly reach around the
back of your system to connect your FireWire and USB peripherals.
What Mac systems are
supported?
The Sweet Multiport works with all G4 tower systems
(1999-2004). This includes the "Mirror Drive Door", "QuickSilver",
"Gigabit Ethernet", "AGP graphics", and "PCI
Graphics" models. Also, the B&W G3 is also supported, although
the plastic faceplate will be graphite instead of blue.
The Sweet Multiport requires an open PCI slot
and open drive bay below the CD drive. If a Zip or other drive is
installed in that drive bay, it must be removed.
Does it work with
OS 9 and OS X?
Yes, both OS X (10.1 to 10.3.x) and OS 9 are supported.
Also, no drivers or extensions are required for the Sweet Multiport
to work.
How does
the Sweet Multiport connect to my system?
The Sweet Multiport is comprised of several components.
First, there is a PCI card that is a combination FireWire and USB
hub. This card connects to one of the built-in ports at the back
of your computer (cables included). It also provides two additional
FireWire ports and two USB ports.
Next, there is a front panel card that has 2 FireWire
ports, 1 USB port, and a 5-in-one memory card reader. This card
mounts in a metal carrier so that it can fit in the lower drive
bay (5.25" for Mirror Drive Door systems, 3.5" for all
other systems). This connects to the Sweet PCI card using a specially
designed cable.
Finally, we provide a plastic faceplate so that
your system will have a “factory” look. For the Mirror
Drive Door systems, we provide a metal handle to easily open the
lower drive door.
Why are
there different versions of the Sweet Multiport?
There are enough differences between the different
G4 models that we needed to create unique mechanical parts to support
the different systems. The lower drive bay on some G4 models is
3.5” wide, and 5.25” wide on others. Also, the plastic
faceplates are different. Initially we’re offering different
kits for each model, so please be sure to order the correct one
for your system.
How do
I install the Sweet Multiport?
The Sweet Multiport is fairly simple
to install and requires just a standard screwdriver. A PCI card
must be installed. And the front panel card installs in the lower
drive bay at the front of your system. We include instructions to
help in the installation.
How much does
the Sweet Multiport cost?
The price of the Sweet Multiport is $49.95 plus
shipping.
The Sweet Multiport provides two FireWire, one
USB port and a 5-in-one memory card reader in the front of the G4
system. In addition, there are two additional FireWire and two USB
ports on the Sweet PCI card. The memory card formats supported are:
Compact Flash, Microdrive, Memory Stick, Secure Digital (SD) and
MultiMedia card. Also, the QuickSilver G4 systems support only the
Compact Flash and Microdrive formats.
Does
the Sweet Multiport work with USB 2.0 or FireWire 800?
The Sweet Multiport works with the built-in FireWire
and USB ports on your G4 systems. Those ports are USB 1.1 and FireWire
400.
Why
aren't more card formats supported on the G4 QuickSilver machines?
The size of the opening of the lower drive bay
on the QuickSilver systems is very short. It appears that it was
designed to be just tall enough for a Zip disk. So there is just
space for the Compact Flash/Microdrive connector on this system.
Is system
sleep supported?
Yes, sleep is fully functional.
Does the
memory card reader work with iPhoto?
The iPhoto software automatically recognizes the
Sweet Multiport card reader. If a memory card contains pictures
from a digital camera, iPhoto can automatically launch when the
card is inserted.
Is any software or
drivers required to use the Sweet Mulitport?
The Sweet Multiport uses the standard drivers
that are included in the Mac OS. No additional software needs to
be installed.
How are orders
shipped? What about international orders?
Orders are shipped via Airborne Express/DHL via
Ground. 2-day service in the US is also available for an additional
charge. International orders are shipped Airborne Express/DHL Express
Air and should arrive in just a few days.
We will also automatically send you an email with tracking information
when your order is shipped.
How do I contact
GeeThree for other support questions?
For other support questions, please send an email to support@geethree.com. and we will get back to you quickly.